Improving NPD
Output
"We bleed her just enough to
deliver savings, but not enough to kill her. And she responds by giving
us smaller eggs. Now the goose appears anemic. What to do, what to
do?"
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Here's
the backdrop...
The
economy continues to grow stronger. Most organizations are indeed
over the hump. Yet cost controls remain stringent across
industries. Nonetheless, there is a shift underway from a sole
emphasis on bottom line profitability to a comlementary emphasis on
the top line revenue growth. The root of this change is Wall Street.
Investors want the promise of growth. And they are willing to bid up
the value of equity for it. Naturally, Management is responding.
For NPD managers, this is good news... at least a lot better than it
was a year or so ago. More top managers are viewing new products
and innovation not as a cost center that can be cut, but as a growth
center that needs to be better nourished. Such NPD groups, though, are
still languishing in 2004 budgets created under highly uncertain
economic forecasts.
By now, most groups have worked through their first pass for budget estimates
for 2005. Its that time of year. Hopefully, your organization budget for all NPD projects has increased. (email me at
paul.oconnor@adept-plm.com
to let me know about this in your organization). But it is
time to also increase the budget for improving NPD processes,
practices, support systems, and people skills. These components make
up the infrastructure of NPD. Combined, they are the goose that lays
the golden eggs.
There have been a number of advancements in NPD over the last five
years. Organizations need to embrace these. Yet, it is still common to
see organizations maintain strict policies against attending
conference, workshops, and training session. The notion of buying
enterprise software to help drive NPD is so far out of the norm for
some, that it is almost laughable.
Infrastructure
Investment Gains
The gains for investing in infrastructure can be enormous. Using rough
numbers based on Adept's NPD Diagnostics and Maturity Assessments
conducted over the last three years, here is what is minimally
possible:
- Speed: reduce time to market
by 15% to 20%
- Strategic Impact:
Increase
the nominal value of projects by 20 - 50%
- Risk: Increase the
probability of success of projects by 10-15%
By combining these factors, we see that
at the low end, most organizations stand to increase Product
Development output by at least 50%. The implications on strategy
and equity valuation are significant. The basic question at budgeting
time is how much to invest in dollars and man-years in NPD
infrastructure improvement. It is not whether to invest. Indeed, that
is the purpose of conducting NPD Capability Maturity Assessments: to
determine the best path forward in term of investments and specific
actions to realize the most gain as fast as possible.
Several management consulting firms, including The Adept Group, offer
services to help organizations conduct such assessments. Consider
these offerings. Budget for improving your NPD Infrastructure.
The gains are simply too large to ignore.
I hope your budget decision prove intelligent and productive.
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Brief
Bio on Paul O'Connor:
Paul
O'Connor is an expert in the fields of New Product Development
Productivity. He has conducted assignments, implementation
initiatives and benchmarking activities with such firms as
Akzo-Nobel, SBC, Hercules, Shell Chemical, Procter &
Gamble, Black & Decker, L & F Products, DuPont,
Polaroid, Kraft, Raychem, Bausch & Lomb, Exxon, Nabisco,
Ameritech, Corning, Dow, Eastman Chemical, Pitney Bowes,
Lucent Technologies, S.C. Johnson, Eaton, US West, Calgon
Carbon, Milliken, Reynolds Metals, Kodak, Mead Paper,
AT&T, Shuford Mills, General Electric, McNeil Labs, Blue
Cross Blue Shield, Uniroyal Chemical, DuPont-Dow Elastomers,
Sprint, UPS, Ashland, Johnson & Johnson, AlliedSignal,
Praxair, Senco and Stanley Tools.
Mr. O'Connor is Managing Director and principal shareholder of
The Adept Group. Paul is also Past-President of the Product
Development and Management Association, and teaches Portfolio
Management for PDMA and the Institute for International
Research. More
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